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HPE TC 3Y Ess DL380 G10+ SVC

Gamintojas: HEWLETT PACKARD ENTERPRISE
Prekės kodas (MPN): HY4Z5E
PVM: Be Su
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Sandėlis Sandėlyje / Atvyksta Kaina (su PVM)
S2 >50 vnt.   1-5 d.d. >50 / - vnt. 5444,02 €
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Pagrindinės savybės
Product description: HPE Pointnext Tech Care Essential Service - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service included: Parts and labour
Location: On-site
Full contract period: 3 years
Response time: 4 hours
Service availability: 24 hours a day / 7 days a week
Designed for: P/N: P05172-B21#0D1, P05172-B21#GTA, P05172R-B21, P05175-B21#ABA, P05175R-B21, P43350-AA1, P43351-AA1, P43

Aprašymas
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Funkcijos
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance


Product description: HPE Pointnext Tech Care Essential Service - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service included: Parts and labour
Location: On-site
Full contract period: 3 years
Response time: 4 hours
Service availability: 24 hours a day / 7 days a week
Designed for: P/N: P05172-B21#0D1, P05172-B21#GTA, P05172R-B21, P05175-B21#ABA, P05175R-B21, P43350-AA1, P43351-AA1, P43

Aprašymas
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Funkcijos
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance


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